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Blog Post
ResourceZimbra

Solved : Masalah Log Zimbra Pasca Upgrade Versi

August 3, 2012by Masim Vavai Sugianto

Setiap kali melakukan upgrade versi Zimbra, khususnya upgrade minor Zimbra versi 7 (misalnya 7.1.3 ke 7.2.0), log transaksi email di Zimbra berubah. Semestinya isi log ada di /var/log/zimbra.log, ternyata malah berubah kembali ke /var/log/mail. Hal ini disebabkan adanya bug pada isi file /etc/syslog-ng/syslog-ng.conf.

Isi semestinya adalah seperti ini (diambil dari beberapa baris terakhir file /etc/syslog-nsg/syslog-ng.conf) :

[code lang=”bash”] filter zimbra_local0 { facility(local0); }; # zimbra
filter zimbra_local1 { facility(local1); }; # zimbra
filter zimbra_auth { facility(auth); }; # zimbra
filter zimbra_mail { facility(mail); }; # zimbra
destination zimbra_mail { file(“/var/log/zimbra.log” owner(“zimbra”)); }; # zimbra
destination zimbra_local1 { file(“/var/log/zimbra-stats.log” owner(“zimbra”)); }; # zimbra
destination zimbra_local0 { file(“/var/log/zimbra.log” owner(“zimbra”)); }; # zimbra
destination zimbra_auth { file(“/var/log/zimbra.log” owner(“zimbra”)); }; # zimbra
log { source(src); filter(zimbra_mail); destination(zimbra_mail); }; # zimbra
log { source(src); filter(zimbra_local0); destination(zimbra_local0); }; # zimbra
log { source(src); filter(zimbra_local1); destination(zimbra_local1); }; # zimbra
log { source(src); filter(zimbra_auth); destination(zimbra_auth); }; # zimbra
[/code]

Setelah upgrade malah berubah jadi seperti ini :
[code lang=”bash”] filter zimbra_local0 { facility(local0); }; # zimbra
filter zimbra_local1 { facility(local1); }; # zimbra
filter zimbra_auth { facility(auth); }; # zimbra
filter zimbra_mail { facility(mail); }; # zimbra
destination zimbra_mail { udp(“192.168.1.112” port(514) ); }; # zimbra
destination zimbra_local1 { udp(“192.168.1.112” port(514) ); }; # zimbra
destination zimbra_local0 { udp(“192.168.1.112” port(514) ); }; # zimbra
destination zimbra_auth { udp(“192.168.1.112” port(514) ); }; # zimbra
log { source(src); filter(zimbra_mail); destination(zimbra_mail); }; # zimbra
log { source(src); filter(zimbra_local0); destination(zimbra_local0); }; # zimbra
log { source(src); filter(zimbra_local1); destination(zimbra_local1); }; # zimbra
log { source(src); filter(zimbra_auth); destination(zimbra_auth); }; # zimbra
[/code] Letak perubahannya ada pada bagian IP. Sebelum diupgrade, file /etc/syslog-nsg/syslog-ng.conf, destination untuk log diarahkan ke lokal sedangkan setelah diupgrade malah berubah jadi port UDP 514 ke IP Zimbra. Meski sekilas tidak ada masalah, hasil log tidak lagi mengarah ke /var/log/zimbra.log melainkan ke /var/log/mail.

Bagaimana cara mengatasinya? Ya cukup menggantinya ke kondisi semula. Jika ragu, lakukan backup folder /opt/zimbra dan file /etc/syslog-ng/syslog-ng.conf sebelum menjalankan proses upgrade sistem.

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Comment(01)

  1. By Prasetya
    November 17, 2017

    Mas Vavai, Sorry I question, I used Zimbra 8.6.0 RHEL 6_64 on centos 6.9, Plan to Upgrade OS to Centos 7, btw whether to upgrade the zimbra version as well? and what should I do first?

    Thanks.

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